HOW-TO
Need Instructions and inspiration on how to tweak your MATE settings to perfection? Please check out our HOW- TO Videos below.
Congrats with your new MATE
+ - Unboxing part 1
+ - Unboxing part 2
+ - Unboxing part 3
+ - How to tighten your bike properly
+ - Maintenance of folding mechanism
Battery & key
+ - How to remove battery
+ - How to charge battery
+ - Key positions
+ - How to measure voltage on battery and charger
Please set the multimeter to 200 in the DC range when measuring the voltage.
Brakes
+ - How to adjust hydraulic brake lever
+ - How to adjust hydraulic brake caliper
+ - How to adjust mechanical brakes
Saddle and seatpost
+ - How to adjust the saddle
+ - How to adjust saddle height
+ - Maintenance of seatpost lever
Rear rack and mudguards
+ - How to mount rear rack
+ - How to mount rear mudguard
+ - How to mount front mudguard
Fork
+ - How to change the fork part 1
+ - How to change the fork part 2
Tires, pedals & chain
+ - How to pump tires
+ - Maintenance of tires
+ - How to lube chain
+ - How to change your pedals
Display
+ - How does the display work
+ - How to replace display part 1
+ - How to replace display part 2
Throttle
+ - How to replace the throttle
Gears and derailleur
+ - How to adjust gears
+ - How to change derailleur hanger part 1
+ - How to change derailleur hanger part 2
Reflectors
+ - How to mount reflectors
Lights
+ - How to mount front light
+ - How to mount rear light
Controller
+ - How to remove the controller
+ - How to install a new controller - Part 1
+ - How to install a new controller - Part 2
Couldn't find the answer you are looking for?
For more instructions on how to troubleshoot your MATE, please check out our MATE Assistance page
Do you prefer talking to us directly?
Do you have a specific question or need 1 to 1 support from some at the MATE team? Do not hesitate to write us.
Please click the “Support” button in the lower right corner.