HOW-TO

Need Instructions and inspiration on how to tweak your MATE settings to perfection? Please check out our HOW- TO Videos below.

Congrats with your new MATEicon

+ - Unboxing part 1

+ - Unboxing part 2

+ - Unboxing part 3

+ - How to tighten your bike properly

+ - Maintenance of folding mechanism

Battery & keyicon

+ - How to remove battery

+ - How to charge battery

+ - Key positions

+ - How to measure voltage on battery and charger

Brakesicon

+ - How to adjust hydraulic brake lever

+ - How to adjust hydraulic brake caliper

+ - How to adjust mechanical brakes

Saddle and seatposticon

+ - How to adjust the saddle

+ - How to adjust saddle height

+ - Maintenance of seatpost lever

Rear rack and mudguardsicon

+ - How to mount rear rack

+ - How to mount rear mudguard

+ - How to mount front mudguard

Forkicon

+ - How to change the fork part 1

+ - How to change the fork part 2

Tires, pedals & chainicon

+ - How to pump tires

+ - Maintenance of tires

+ - How to lube chain

+ - How to change your pedals

Displayicon

+ - How does the display work

+ - How to replace display part 1

+ - How to replace display part 2

Throttleicon

+ - How to replace the throttle

Gears and derailleuricon

+ - How to adjust gears

+ - How to change derailleur hanger part 1

+ - How to change derailleur hanger part 2

Reflectorsicon

+ - How to mount reflectors

Lightsicon

+ - How to mount front light

+ - How to mount rear light

Controllericon

+ - How to remove controller

+ - How to connect new controller part 1

+ - How to connect new controller part 2

Couldn't find the answer you are looking for?

For more instructions on how to troubleshoot your MATE,  please check out our MATE Assistance page

Do you prefer talking to us directly?

Do you have a specific question or need 1 to 1 support from some at the MATE team? Do not hesitate to write us.
Please click the “Support” button in the lower right corner.

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