HOW-TO

Need Instructions and inspiration on how to tweak your MATE settings to perfection? Please check out our HOW- TO Videos below.

Congrats with your new MATE icon

+ - Unboxing part 1

Unboxing part 2

Unboxing part 3

How to tighten your bike properly

Maintenance of folding mechanism

Battery & key icon

How to remove battery

How to charge battery

Key positions

How to measure voltage on battery and charger

Brakes icon

How to adjust hydraulic brake lever

How to adjust hydraulic brake caliper

How to adjust mechanical brakes

Saddle and seatpost icon

How to adjust the saddle

How to adjust saddle height

Maintenance of seatpost lever

Rear rack and mudguards icon

How to mount rear rack

How to mount rear mudguard

How to mount front mudguard

Fork icon

How to change the fork part 1

How to change the fork part 2

Tires, pedals & chain icon

How to pump tires

Maintenance of tires

How to lube chain

How to change your pedals

Display icon

How does the display work

How to replace display part 1

How to replace display part 2

Throttle icon

How to replace the throttle

Gears and derailleur icon

How to adjust gears

How to change derailleur hanger part 1

How to change derailleur hanger part 2

Reflectors icon

How to mount reflectors

Lights icon

How to mount front light

How to mount rear light

Controller icon

How to remove controller

How to connect new controller part 1

How to connect new controller part 2

Couldn't find the answer you are looking for?

For more instructions on how to troubleshoot your MATE,  please check out our MATE Assistance page

Do you prefer talking to us directly?

Do you have a specific question or need 1 to 1 support from some at the MATE team? Do not hesitate to write us

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